The Djangosolos team are here for you! If you have any issues with the site, PayPal transaction worries or technical problems check out our FAQ below or contact us at:

orders@djangosolos.com

FAQ

• What format are the Backing Tracks in?
• What format are the Chord Charts in?
• Can I print out the Chord Charts?
• Do I need a PayPal account to make a purchase from DjangoSolos?
• When I make a payment how do I access my Backing Tracks/ Chord Charts?

• What format are the Backing Tracks in?

MP3, 192kpbs Stereo

To play use any standard MP3 player. For example download one of the following free players: iTunes, Windows Media Player, Winamp.

Great for your iPod or PC jukebox!

NB our downloads are DRM free for your convenience.

• What format are the Chord Charts in?

Adobe PDF

To view use Adobe Acrobat or any other PDF reader. All modern computers come with PDF capable software (eg Acrobat on Windows or Preview on Mac OS X).

• Can I print out the Chord Charts?

Yes, for personal use only please!

• Do I need a PayPal account to make a purchase from DjangoSolos?

You can either use any major debit/ credit card or use your PayPal account to purchase securely from DjangoSolos. Whatever is best for you.

• When I make a payment how do I access my Backing Tracks/ Chord Charts?

Upon a successful transaction an email containing all media download links will be sent to you directly (usually within minutes of purchase). NB The download links will expire after 24 hours, so you have that long to download your files onto your computer.